Frequently Asked Questions – The Coin Shack
What are the advantages of using The Coin Shack?
We aim to provide a seamless service to buy and sell Bitcoin and other digital assets. The partnerships we have developed allow us to provide quick execution at very competitive prices. We accept a few different payment methods, making it very easy for clients to transact with us. Furthermore, since we have been involved in the space for a number of years, we bring a wealth of knowledge and can answer any questions you may have.
What payment methods do you accept?
At the moment we only accept cash in the form of Canadian Dollars.
Ready To Start Trading?
How do I get started?
To get started, please contact us or visit our retail location at 4132 Bathurst St, Toronto, Ontario. For cash purchases under $1,000, we don’t require any personal information. For purchases above $1,000 we require our clients to fill out a registration form before we can transact.
What crypto-currencies are available for trade?
We primarily buy and sell Bitcoin and all of our buy and sell prices are quoted for Bitcoin. If our clients are interested in purchasing or selling any other digital assets we can do a custom transaction. Please use the contact us form to get in touch.
Will you buy crypto-currencies from me?
Yes, along with selling Bitcoin, we also offer the other side of the trade, and buy Bitcoin from our clients.
Can I sell BTC that is being sent from an exchange?
Yes, we accept BTC sent from any exchange. Although, we do not release funds until we see the transaction on the Blockchain even if the withdrawal is confirmed on the exchange platform you are using. Some exchanges take 24-48 hours to release Bitcoin after approved withdrawal requests. Therefore, we suggest our clients withdraw the coins from their exchange account to a mobile wallet before coming to see us. If you have any questions about downloading and using a mobile wallet, please do not hesitate to visit us!
Where are you located?
4132 Bathurst St, Toronto, Ontario
What are the fees?
|$10 – $99||10.00%||8.00%|
|$100 – $499||8.00%||6.00%|
|$500 – $999||6.00%||4.50%|
|$1,000 – $4,999||4.50%||3.00%|
|$5,000 – $9,999||3.50%||1.75%|
For amounts of $10,000 and up please email us: email@example.com
Are There Any Other Fees?
There are no additional fees for Bitcoin purchases of $1,000 CAD and up. For transactions under $1,000 CAD, if you want to ensure your transaction is confirmed in the next block, there is an additional $5 fee in addition to the amount being transacted. If you do not want to prioritize the transaction, we will send the transaction with a low fee and it may take anywhere from 12-24 hours to confirm on the Bitcoin Network.
Will I need to provide ID?
Currently, we do not require photo identification for cash transactions under $10,000. For purchases of $10,000 and up we require our clients to register with us. Clients can download the appropriate registration form here to bring in or fill one on out in store. We collect your ID for the purposes or preventing money laundering and terrorist financing and it is never shared with any 3rd parties.
Personal Registration Form
The minimum transaction size when working with cash is $10.
What are your Maximum and Minimum amounts?
Want to Trade $10,000 or More?
Do you provide any other services?
Currently, The Coin Shack provides the service of buying and selling Bitcoin and other Digital Assets. In addition we also offer free education seminars. Furthermore, we are finalizing a custody service, where we will offer our clients the ability to store their coins safely and securely insured against loss or theft. Please follow us on social media to keep up to date on these developments.